Support & Contact
Need help with GigAlert? Send us a message and we’ll get back to you. We’re a small team and we read every message.
Send Us a Message
Have a bug, account question, or feedback? Tap below to open a message — it goes straight to our inbox.
What to Include
- A short subject line describing your issue.
- A clear description of what happened and what you expected.
- The account email you use with GigAlert (if your request is about your account).
- Steps to reproduce the problem, screenshots, or the store name where relevant.
Common Topics
Bug Report
Tell us what happened, what you expected, and the steps to reproduce it. Include your device and app version if you can.
Account & Sign-In
Trouble logging in, email verification, password reset, or Google sign-in issues.
Reports, Verification & Reputation
Questions about an inaccurate report, your reputation score, probation, or a suspension appeal.
Account or Data Deletion
Request deletion of your account and personal data. You can also do this yourself from Profile → Delete Account.
General Feedback
Ideas, feature requests, or anything else you want to share with the GigAlert team.
Response Time
We aim to respond to messages within a few business days. Account or data-deletion requests may take slightly longer while we verify your identity.
Self-Service Options
- Delete your account: Profile → Delete Account (removes your GarageProfile, friends, game invites, and reputation data).
- Manage alerts: Adjust your notification radius and alert types in Alerts preferences.
- Location access: Enable or revoke location in your device settings.